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1. General
By using this website, you agree to these terms. If you do not agree, please do not use our site.
2. Products & Orders
- All products are subject to availability
- We reserve the right to cancel or refuse any order
- Prices may change without notice
3. Payments
- Payments must be completed before order processing
- We use secure third-party payment gateways
4. Shipping & Delivery
- Delivery times are estimates only
- We are not responsible for delays caused by couriers
- Incorrect address = customer responsibility
5. Returns & Refunds
- You may return products within 14 days (UK consumer law)
- Items must be unused and in original condition
- Refunds processed after inspection
6. Intellectual Property
All content (images, logos, text) belongs to Massner and cannot be used without permission.
7. Limitation of Liability
- We are not liable for indirect or incidental damages
- Products are sold for general wellness use only (no medical claims)
8. User Responsibilities
You agree not to:
- Use the site for illegal activities
- Attempt to hack or disrupt the website
- Provide false information
9. Privacy
Your use of the website is also governed by our Privacy Policy.
10. Governing Law
These terms are governed by UK law.
11. Changes to Terms
We may update these terms at any time. Continued use means acceptance.